$30.3K CLAIMED LOSSES
741 TOTAL REVIEWS
1.2M PAGE VIEWS
4 ISSUES RESOLVED
Melaleuca - I Love Melaluca
They have wonderful customer service. I had a package with the laundry detergent which opened. I called the company and they immediately sent another with no charge. This will be my second year with Melaluca. I love their products. They come on time. I love the reward points. If you ever get the chance to become a member - please do. I have saved so much money. I buy the house hold cleaning items and personal care items. Not to mention the dog shampoo... My pomeranains love the doggie shampoo. And the protein drinks are awesome to. I am a Maleleuca Gal.
Melaleuca Customer Care
Melaleuca - Absolutely disgusted
NEVER EVER place an order with this company or sign up with them. they have the WORST customer service. they have the WORST company policies. I tried to return my packages, which were unopened, and had to pay $25.00 each package to return. when I called them, they told me I couldn't get my money back because I had to cancel my account. they FORGOT to send me the email to cancel, then blamed it on me. I'm still trying to get ahold of someone. they have over $200.00 of my money I want back. I officially hate this company! NEVER EVER again
Melaleuca - Skip Tracing Tactics-Beware!!!
Called Melaleuca to buy some product, when the customer service rep told me I needed to talk to their customer service department. Once the other rep came on the phone, she was rude and basically accused me of defrauding their cult-like organization. She claimed I owed them some money from before, and could not buy more unless I paid up. Problem was, I never bought from Melaleuca before. When I pushed further, the customer "collection" service rep said that they ran a skip trace on me and were certain I needed to pay, or I couldn't buy anymore. Turns out someone with a similar name (my name is John Smith, not the Pokahonta's guy) near my area with a different address and other details owed this money, but not me. Main reasons I was pissed: 1. How dare they call me a liar. I know the truth, and am offended at the accusation. 2. How dare they use the word skip tracing with me? Did they hire a private eye to do background checks on my person? Did they involve the authorities? Did they ruin my credit or are they about to take further legal action? You see where I am going with this? "Skip Tracing" is what law enforcement does to catch criminals. The simple use of the word is insulting at the least, and a dangerous big brother invasion of my privacy at the worst. I think they were using it as a collection agent tactic. They wanted to make me afraid of something, so that I pay up. Problem is, I refused to pay for any fraud or someone else's groceries. I finally called their bluff, and had my attorney look in to it. Turns out it wasn't me. Oh yeah, it turns out it wasn't me buying Melaleuca products last month either. I now happily go to the regular retailer. So what, they make a profit? Stop being negative. You are helping the economy while purchasing the products you want while not paying for shipping, and paying a better price than if you buy from Melaleuca. Trust me! Don't do it.
Melaleuca Shipping Service
Melaleuca - Review about Product Purchase from Brentwood, Tennessee
I tried to book a special but could no get it and tried to use credit but could not. I am done.
Melaleuca - Review in Health and Beauty category from Dallas, Texas
I've been a happy Melaleuca customer for over 10yrs - it's about SWITCHING STORES FOLKS! If you choose to share with people you'll get paid. If not, you're still getting exceptional products at reasonable prices. What's so complicated about that??
I was talked into signing up and just giving it a try. Just make one order, next thing you know, here comes another box. 65 dollars, now I have to pay overcharged shipping and I have to return it on my dollar(half of what they charged me). finally two weeks later my...
I have been a Melaleuca customer for about ten years. I build a small business with it for a few years, but now I am happy just being a customer. The monthly product requirement is not an issue for me. I look forward to purchasing each month, and the products are...
Melaleuca - Review about Account Cancellation
Cancelar mi cuenta de Melaleuca
You know, it doesn't matter WHAT you're talking about, there will be SOME people who complain. I don't mean to be rude, but unfortunately there are just some people who are complainers! So let's look at the facts. The Better Business Bureau has received 337...
This is the worst company I have ever dealt with in my LIFE! I have never experienced such hassle and stress over a company. I felt like i was bullied into signing onto the company, and told the person i needed to talk to my husband before i committed, well in that...
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