Melaleuca
Reviews and Complaints
$30.3K
CLAIMED LOSSES
741
TOTAL REVIEWS
1.2M
PAGE VIEWS
4
ISSUES RESOLVED
I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested to do not send me any products for the next month,i esplaind i was getting extra gharge on my card an i hat to canceled. No he did not did nothing...
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1 comment
I have been a customer for 7 years and have never had a problem. I love this company and the many perks to being a preferred member.
It has one of the best customers service of any company they have always gone above and beyond the 2 to 3 times only that I have had to call them in 7 years and it's mainly damaged goods during shipping. Which they replaced immediately no extra charge...
ID
Service
Melaleuca Customer Care
Reason of review
Poor customer service
I love the product was with Melaleuca for 6 years, and am sad that I am canceling my membership, because life happened and now I use a prepaid debit card, which is great for them to take all these fees out of but not as the card on file, I have chosen not to go into...
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3 comments
No matter where you go thier is always a fee for using a pre paid debit card. That's how they make thier money. If you go to a bank you can open a checking account for 100 dollars and get a free debit card.
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ID
Service
Melaleuca Membership
Reason of review
Poor policies
Preferred solution
Let the company propose a solution
Tags
I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I have done much research and can't find any flaws with this company. I feel like it is the marketing people that give it a bad reputation because they...
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ID
Melaleuca - Cosmetic Testing Review
I was thinking of joining this but have done research to find they have done some animal testing which today and technology is not needed at all. I'm a vegan and animal activist so I cannot support a product or company that does these archaic and cruel tests. Here is just Oneida many sites that show how obsolete animal testing is: http://www.neavs.org/alternatives/in-testing If they we're cruelty free I would for sure advertise and sell their product... More and more people are becoming more compassionate buyers so companies that are not cruelty free are and will lose customers. I really hoped this company was cruelty free but it seems they are not. I am sure I'm not the only potential employee and buyer who has turned away because of this.
2 comments
ID
Melaleuca - My experience
I went to the meeting with 2 in the business husband and wife, my friend and a couple others, it was really informative, I realized the vitamins were better than I had thought, I won't mention other companies. I realized they had been going green since the beginning. I don't want to build a business, I want to be able to use high quality stuff that isn't from china or has other hidden agenda problems. I know the products are very good, I know they keep adding and changing. I tried the energy drink that looks like a 5 hr thing and it really tasted good and was energizing, I tried the yougart grain bar and realized it had less sugar and was more nutritious. So end of story, we all went out to eat and I drove home, it was an 80 mile round trip, and was worth it. I signed up, I didn't but a package, but my friend did. I had seen the toothpaste years before, and I realized the stuff actually didn't leave stuff on my teeth, so that was a plus, I plan on using everything I can, especially the water soluable vitamins. It is to bad that people expect a miracle from any company, you have to put in time, you have to use products, and you have to have get togethers and expect NOTHING from anyone, that way, you won't pressure people or be disappointed. When you have a good message of good product and you talk about it, in time people will want to try it, just be patient. As far as getting money back, I know nothing, anyone that has a problem, asks for a supervisor, and use a fax machine, and document, then try to fix it before you start telling the world how awful your experience was, I know for a fact the office people try the best they can to give good customer service, the owner of the company has trained those people well. In these days of suprises, it's nice to know there are companies and people that will give the best they can for the money you have. You don't need to dream about making it big in life, just share it and go on your way, and keep sharing it, and in time you will help people, think of helping people instead of making money and you will be happier in life. Because in reality, people need these products, people don't know how to eat anymore, and there is acid reflex, and all kinds of problems associated with eating poorly and having poor health, it's a no brainer.
ID
Product
Melaleuca Vitamins
Reason of review
Good customer service
Melaleuca - Don't sign up for the monthly product!!
Don't sign up for the monthly it is like the worst salesmen from *** when you attempt to stop payments. they make it almost impossible to stop!! They even send product after you have called and refused we even moved they would not change the address and kept shipping it there and attempting to collect from us. We made several calls but nothing happened!! They called 3-5 times a day saying we owed them for the product we refused they said they cannot cancel over the phone so we went to the web page and it would not let us go to the cancellation form.
4 comments
In my experience the only companies that make it a hassle (print, sign and then either mail or fax) to cancel a membership is a company that knows many of its "customers" are going to cancel. They hope to get a month or two extra out of the consumer while they go through the process.
It should be as simple as either calling an 800 number or cancelling online. Are they afraid that someone is going to fraudulently cancel another person's membership?!?
ID
I attended a Mark Victor Hansen event in So Cal and it was ALL just a rouse to get people in to watch his presentation to get them to sign up under him for Melaleuca. I invited many friends thinking this was going to be a great event and a wonderful opportunity to meet...
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ID
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Melaleuca - Not exactly what I thought it would be
I am retired and was looking for something to "do." After researching some WAH businesses, I thought this was the one as I had experienced MLM twice before. Melaleuca states they are not pyramid scheme and while I understand how they arrive at that conclusion, I have decided that it is pyramid. Joining for $1 seemed pretty minimal, however, I fell for the BIG package to convert my home to natural products. Included business cards, etc. I worked the business as instructed, come up with 50 people for your "contact list" and keep adding to it. I recently moved and didn't know anyone much where I am living. In retrospect, I can see how I was probably a real turnoff to some of my family and friends. Long story short, for me to make any real money I was at the point I would have had to 'buy' leads and it is constantly developing "contact list." I purchased some RM Barry Wellness Guides thinking I would use these as welcome gifts for new enrollees who wanted to build a business. Months ago, I determined it was not working for me. I have contacted the person who enrolled me and her upline. No response to try to help me sell these books at a low price to someone else who might want them. Once I cut back from Cat 2 to Cat 1 that was the end of their use for me. I like some of the products Melaleuca has, but can't keep paying approx. $80 a month after tax and shipping. I order one month and then cancel my membership for 3-4 months at a time to avoid the required points you have to spend and still get the products I want. Some of their products last so long, there is no way you would need to order them every month. Too expensive after tax and shipping. Shipping costs too high. The way I am doing it, keeps me from having to pay an enrollment fee when I want to become active again to order something and I still get Preferred Customer pricing. Don't know how much longer I will "hang on" but they really know how to "sell" the business on that webinar. I really wanted to like this company but I feel I did what they said, invested a lot of time to train myself and familiarize myself with their products. Chalking this up to another life lesson learned. No more MLM's for me EVER(even though they say they are not MLM). I am not going to buy leads to try to keep myself in a business. Personally, I do not see how anyone can make any significant amount of money doing this part time, even though it is presented as a possibility. It has been my experience, the only people who really make money on these types of businesses are the ones who get in on the ground floor, when the business is first started.
4 comments
ID
Service
Melaleuca Membership
Reason of review
Not as described/ advertised
Loss
$600
Melaleuca - Unauthorized Charges Review from Meridian, Idaho
my daughter has tried several times to get them to stop taking money out of her account with the proper information that they have requested and they still taken out three additional payment
2 comments
ID
Positive Experience Review
I love the products. I have asthma, and the cleaning products alone have changed my quality of life. I was surprised how many of the different products I love. I have had no trouble getting 35 points.
ID
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this is truth, I cancelled my membership for the exact same reason.
I opted to go with amway products. No animal testing unless required by law.
Even then they find an alternative way. All natural organic ingredients in the vitamins/supplements, cleaning products, etc.
Plus if you don't like it, you can send it back for a refund within 6 months.
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