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Positive Experience Review

Been a customer since may of 2007, 8 years of axing products and now I can't do it without them. Love lobe my Mela...
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Review
#535087 Review #535087 is a subjective opinion of poster.
1.0
Details
I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested to do not send me any products for the next month,i esplaind i was getting extra gharge on my card an i hat to canceled. No he did not did nothing...
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1 comment
Anonymous
#871331

I have been a customer for 7 years and have never had a problem. I love this company and the many perks to being a preferred member.

It has one of the best customers service of any company they have always gone above and beyond the 2 to 3 times only that I have had to call them in 7 years and it's mainly damaged goods during shipping. Which they replaced immediately no extra charge...

Review
#534984 Review #534984 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
2.0
Details
I love the product was with Melaleuca for 6 years, and am sad that I am canceling my membership, because life happened and now I use a prepaid debit card, which is great for them to take all these fees out of but not as the card on file, I have chosen not to go into...
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3 comments
Anonymous
#875247

No matter where you go thier is always a fee for using a pre paid debit card. That's how they make thier money. If you go to a bank you can open a checking account for 100 dollars and get a free debit card.

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Review
#534756 Review #534756 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Poor policies
Preferred solution
Let the company propose a solution
Tags
  • Melaleucas policies
5.0
Details
I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I have done much research and can't find any flaws with this company. I feel like it is the marketing people that give it a bad reputation because they...
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Review
#534284 Review #534284 is a subjective opinion of poster.
I was thinking of joining this but have done research to find they have done some animal testing which today and technology is not needed at all. I'm a vegan and animal activist so I cannot support a product or company that does these archaic and cruel tests. Here is...
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2 comments
Anonymous
#876741

this is truth, I cancelled my membership for the exact same reason.

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Review
#533170 Review #533170 is a subjective opinion of poster.
I went to the meeting with 2 in the business husband and wife, my friend and a couple others, it was really informative, I realized the vitamins were better than I had thought, I won't mention other companies. I realized they had been going green since the beginning. I...
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Review
#533050 Review #533050 is a subjective opinion of poster.
Product
Melaleuca Vitamins
Reason of review
Good customer service

Melaleuca review: Don't sign up for the monthly product!!

Don't sign up for the monthly it is like the worst salesmen from *** when you attempt to stop payments. they make it almost impossible to stop!! They even send product after you have called and refused we even moved they would not change the address and kept shipping it there and attempting to collect from us. We made several calls but nothing happened!! They called 3-5 times a day saying we owed them for the product we refused they said they cannot cancel over the phone so we went to the web page and it would not let us go to the cancellation form.
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4 comments
Anonymous
#872626

In my experience the only companies that make it a hassle (print, sign and then either mail or fax) to cancel a membership is a company that knows many of its "customers" are going to cancel. They hope to get a month or two extra out of the consumer while they go through the process.

It should be as simple as either calling an 800 number or cancelling online. Are they afraid that someone is going to fraudulently cancel another person's membership?!?

Anonymous
#870037

Really , that is really SO NOT true... You can simply stop your membership anytime before midnight of the last day of the month....

YOU are in complete CONTROL at ALL times!!!!

ALL you have to do is go into your account and fill out the form print sign and email! or fax....... A very very simple PROCESS...If you are unable to stop membership thru your online account because you are not familiar where to go then , simple write the words on a piece of paper

Cancel my mebrship effective immediately effective----------... AND Fax to an 800 number that appears on your online account or every catalog, brochure in your membership portfolio.

So DON'T blame the company for your incompetence... I have been a customer since 2001, and now since 2009 have been very happy referring customers... And WE ALL understand the BENEFITS of using better safer products.... if you don't that's fine...

BUT don't create an unrealistic problem.

Or try to make the company look bad.

Unfortunately you and your family are missing out on these great products all because you didn't take the time to really see ALL the benefits.. That's a shame...

Anonymous
#868903

I have been a customer for 4 years and loving it. If you could not get your account cancelled, it is because your enroller did not explain how to do it, and than it has to be in writing.

It is a great, honest company, and obviously you were enrolled and left. So sad.

Lady
#868866

You are given a contract that states if you want to cancel it has to be in writing. Why would you get mad at a company that follows their contract?                                                                                        Read People!!!                                                                                                                                    I have been a happy customer for almost 10 years.

With 450 products for you and your house that are better safer for you and your family and cost less or the same as what you spend at the store.

Look if you want to use toxic products on your family go ahead! I made the choice to love them enough to do my research.

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Review
#532606 Review #532606 is a subjective opinion of poster.
I attended a Mark Victor Hansen event in So Cal and it was ALL just a rouse to get people in to watch his presentation to get them to sign up under him for Melaleuca. I invited many friends thinking this was going to be a great event and a wonderful opportunity to meet...
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Review
#531262 Review #531262 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
3.0
Details
I am retired and was looking for something to "do." After researching some WAH businesses, I thought this was the one as I had experienced MLM twice before. Melaleuca states they are not pyramid scheme and while I understand how they arrive at that conclusion, I have...
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4 comments
Anonymous
#918097

Owner is only makes money its a pyramid scheme and scam.stop buying there products.there not natural.read the ingredients.go to walmart. Or Costco and save our money.there's law suits on this companies.they sai . Tooth paste was safe a kid swalled and almost died.90 percent of people drop out.they have set up so when you drop out they were guaranteed there.don't buy those guides they tell you that but its set up for you to failelulca complete scam

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Review
#530883 Review #530883 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Not as described/ advertised
Loss
$600

Melaleuca - Unauthorized Charges Review from Meridian, Idaho

my daughter has tried several times to get them to stop taking money out of her account with the proper information that they have requested and they still taken out three additional payment
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2 comments
Anonymous
#868889

Totally NOT true. The customer service is second to none.

It is very easy to cancel if you wish.

My thought is the previous post is false as many of these negative comments are. The store shelf manufactures hate us and I understand why. Our products are second to none and natural.

Better for you, Better for me, Better for the Planet. No Brainer.

Anonymous
#867001

Not true...you can cancel at any time...probably you will not were informed about this. Not Melaleuca fault...it's your enroller fault.

Questions?? why did you joined in the first place?? to get better health??

or have control of your financial status?? ...focus in your destiny and not in your journey..

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Review
#529878 Review #529878 is a subjective opinion of poster.