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Oh so not happy!!! I signed up to check out their products and got one of the big packs. Included in this big pack was a certificate for a security system. I left it on the table and forgot all about it. Well I went to New York for a very brief trip. When I was about...
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Anonymous
Anonymous

The security system Melaleuca sells is not directly from them but rather a partner. They also have a 30 day money-back guarantee if you are unsatisfied. Rather than complainin...

Anonymous
Sophia

whenever we order some thing we have to remember we were the ones who ordered it! Melaleuca is a wonderful store that has products that help the skin! Im going to try all the ...

#990906
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Have been a customer for 3 years and found their many products to be honestly represented. Money back guarantee works! Household, Beauty, Health and many more products all work and are better than you buy in a store as well as better priced. We're satisfied and started...
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5.0
I liked
  • Business and products are honestly represented
#990806
Reply to reviews
After being a customer for eight years we cancelled our membership with zero problems. After a few years of traveling and missing the products, we enrolled as preferred customers once we stopped traveling. What a joy to have these products in our home again, simply...
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4.9
#985621
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Short Review on October 17, 2016

Melaleuca
#938139
The shipping and monthly minimum is ridiculous. We were spending money just to meet the minimum. Saving money? It's false. It's purely false. Too bad that we weren't warned about the shipping when we originally signed up. Such a waste of money.
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Melaleuca Cancellation Policy Review

Melaleuca
#926032
Hi my name is faye tillman my phone number is 3172135737 I would like to cancel out of my Melaleuca account I can't afford to pay for the back up orders it's overdrafting my bank account Thank youFaye Tillman
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Short Review on August 29, 2016

Melaleuca
#909109
1.0
Details
It's a rip off...nothing else( poor refunding just a scam)
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Customer service
Exchange, Refund and Cancellation Policy
Staff
Value for money

Melaleuca Customer Care Review

Melaleuca
#892399
5.0
Details
I've been a customer since 2011. I've loved the convience of ordering from my phone, having g it shipped to my home, & not stopping at stores multiple times per month. Plus with asthma & allergies in my home, we've seen a different in the quality of life, which is priceless!
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I signed up as a preferred customer because I thought I was getting environmentally friendly non-toxic products. Did I? I don't know. I couldn't get a straight answer out of the company regarding the ingredients in the nail polish, so I decided to cancel. I was told...
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3.1
#980746
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I hope this helps , but easiest way to cancel Melaleuca is cancel your credit or debit card, or put a block on it and then they can no longer access your account , for people who have extra money laying around im sure melalueca is great, but that wasnt the case in my...
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Anonymous
Anonymous

Nope that won't work. They will bring collection proceedings against you. I didn't have a method of payment and they still sent me *** I didn't order. They are billing me and ...

#969026
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They make it sound like u can just order stuff whenever you like but you are actually being locked in and are obligated to buy over $100 worth of stuff a month. If you do not place an order they will send you random stuff and charge you for it. Biggest scam out and not...
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Anonymous
Anonymous

I have recently joined Melaleuca (although I was very familiar with it years ago) They are very clear from the beginning how much is spent each month and about the back up ord...

Anonymous
Anonymous

Incorrect...it is NOT $100 you need to purchase each month...it's around $60-65 and the products are 30-40% cheaper than what you would pay for them at either Target or Walmar...

1.5
I didn't like
  • Deceptive misleading miserable
  • Misleading sales pitch
#966455
Reply to reviews
I have been tring to cancel for 5 months,, I cant get can on line I need to fax the request and I can find the Fax number. I place one order told the rep I was moving accross the country and she set me up of monthly shipments. I never recieved the shipany shipment. So...
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Anonymous
Anonymous

Wow.

I didn't like
  • I hatted it
#965788
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I am very disappointed in their sales tactics in NOT advising prospects what the initial meet is about. What is all that secrecy all about if they are legit in how they prospect customers??? Also : -cancellation experience after 2 days sign up was atrocious I am have a...
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Anonymous
Anonymous

you enrolled for a shoppong club and they gove you natural products. people say they are not natural weather they are or not they are better then walmart and target ect..... w...

1.5
I didn't like
  • Selling tactics
#965782
Reply to reviews
Melaleuca - I hope you read this BEFORE you sign up
Melaleuca - I hope you read this BEFORE you sign up
i trusted a friend and signed up, within 20 minutes of making my first order i called in because i wanted to cancel it, i didn't notice that there was a shipping charge. the customer service agent said that it's too late "the package is already at UPS and it will cost...
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Phatmomme66
Phatmomme66

I'm contacting the BBB because just like this has happened to me & a few family members, it's happening too often. Melaleuca is a Rip-Off! The reps talk a good game, but they'...

Anonymous
Anonymous

If you return it to the UPS driver or a UPS store without opening it, it will be returned to the sender at their cost, not yours. Also, if you used a credit card and have a p...

1.0
I didn't like
  • Service - customer experience
  • Dishonesty
#964915
Reply to reviews
I went to a party almost a year ago and signed up for Melaluca, I got my first order, everything was fine. My son and wife and kids had to move in with me. After 3 months i noticed that Melaluca was taking over $50.00 a month still from my account and i had no...
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#962149
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