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Melaleuca - Not understanding to my disabled needs

2.0
Details
Set me items I didn’t ask for, after formally canceling with the form. Would still not cover shipment to send back even though package sent was their error. In all sincerity, I like the bath oil, which I would buy if their practices were better. The Sei Bella hair care unfortunately made my scalp itch like crazy. Never had anything do that to me before
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Review
#1475654 Review #1475654 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
4.7
Details

Update by user Mar 12

UPDATE : I was hasty in complaining and have been REFUNDED funds to settle. No complaint now.

and some of the products are great and the People are NICE !

I must say more so here goes, more more more more more ten more words, OK here are some more words... five sic...

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Review
#1468519 Review #1468519 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Poor customer service
Loss
$11
Preferred solution
Full refund
I will never understand why a company would turn down a yearly order of $500 just because a customer doesn't want to sign up for a monthly auto-order contract. Like Has it ever occurred to Melaleuca that maybe the thrill of shopping and seeing new products surface...
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4 comments
Anonymous
#1683841

Was just approached by an acquaintance about melaleuca. I felt like I was being reeled in and my friendship cultivated for business purposes.

Tried to help her by just buying products. No go. Given links and videos to watch. Sales pitch similar to lots of MLM schemes.

Agree too many red flags for me. Friends like that I don’t need!

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Review
#1446817 Review #1446817 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
My wife signed up with Melaleuca through a friend, and our story is very much like the other one-star reviews here: they shipped the vitamin pack every month like clockwork, and charged the credit card without any input from us. She liked the product, so we kept on...
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2 comments
Anonymous
#1693962

I have to agree with you about cancelling. I’m in the process of doing that right now.

I’m a bit annoyed with their process which I find as a bad business practice. Most reputable online businesses will provide you with a very easy avenue to cancel. Not these people. Melaleuca does not want you to cancel as evidenced by the many steps you have to take to get the infamous form.

The checklist you have to agree to makes it seem like you are going to lose your life for canceling. If I am unsuccessful in getting rid of this company, I have a very good lawyer that is more than willing to help me out.

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Review
#1423910 Review #1423910 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Why do Australia allow these American companies take honest peoples money brainwash them and say they will make money especially pensioners who have nothing. You are quick to sign people up in minutes but takes a year for them to cancel. You have to so that is the...
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2 comments
Anonymous
#1688425

Americans get hipped as well!

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Review
#1417226 Review #1417226 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • I hatted it
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.3
Details
I joined Melaleuca in hopes of sharing this "wonderful opportunity." I was soon disillusioned. I had started with great expectations. Their workshop presentation was effective enough to reel me in. The shipping charges are outrageous. First $ 3.90 is a given, they will...
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2 comments
FruitfulSeaDragon
#1599149

True. False advertising and a pyramid.

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Review
#1401813 Review #1401813 is a subjective opinion of poster.
Product
Melaleuca Catalogue
Reason of review
Bad quality
I joined and quit the same day. The product and committment is too high and simply a guarantee for suckers to keep paying as they are contracted to do so. They refused to stop shipment the same day so I will be stuck with almost $9 shipping fee (for one bottle of...
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2 comments
Anonymous
#1659961

I did the same thing. I agree. The commitment is too high monthly.

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Review
#1396703 Review #1396703 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Pricing issue
Wow, I was gearing up with a team to work with Melaleuca, starting today. I was excited to work with people I admire. I was researching the products to see if they are Cruelty Free, and I stumbled upon this letter from the CEO. The letter began very nice but soon...
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1 comment
VioletCarolinaDog373
#1696022

Wait, what? These products are tested on animals???

Review
#1392204 Review #1392204 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I canceled my membership they are still shipping me stuff I don’t want and have charged my bank account $88.00! I called them and they refused to cancel the order, which I did not make!! Now I have to refuse the shipment and hope they refund my money. Products aren’t...
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2 comments
Anonymous
#1647588

MORMONS ARE INHERENTLY GREEDY *** THEY STILL DONT GET THAT THE REST OF US SEE RITE THRU ALL THE *** THESE FOLKS IN THE CHURCH OR SHOULD I CALL IT A MLM ARE ALL BRAINWASHED NITWITS WHO THINK THEY ARE PART OF SOMETHING BIG WHEN THE NUMBERS HAVE BEEN DIMINISHING FOR YEARS. WHAT WAS ONCE MAYBE 17MILLION IDIOTS IS NOW ABOUT 8.5 MILLION IDIOTS, THANKS TO THE INTERNET AND THE FACT THAT IF YOU JUST TAKE A MINUTE AND GO ON EXMORMON.ORG YOULL FIND PLENTY OF X MEMBERS WHO HAVE HAD NOTHING BUT TROUBLE WHEN THEY TRIED TO QUIT THE CULT. LONG STORY SHORT DONT TRUST ANY OF THEM REMEMBER IT WAS SPAWNED IN AMERICA IN THE 1830 ERA OMFG WAKE UP DO THE HOMEWORK DO THE MATH NONE OF THE BS ADDS UP TO ANYTHING MORE THEN FREE MASONARY .

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Review
#1378037 Review #1378037 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
I used have melaleuca for many years--I remember taking some of their very early products to basic training with me when I joined the army, and they were great. Some of the products are awesome, very much worth the money, some are pretty so-so, not worth the hype....
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Review
#1368276 Review #1368276 is a subjective opinion of poster.
Reason of review
Commitment is too expensive
Preferred solution
Let the company propose a solution