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1.5
Details
I was advised I had to write a letter. Sign a letter. Fax a letter. All to cancel an account. This is horrible. And to return an order, I basically had to do the same. This is too complicated. Number one I signed on to this without knowing all of these limitations. I...
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7 comments
Anonymous
#991455

I agree. Jump thru hoops to get out of the cult.

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Review
#630038 Review #630038 is a subjective opinion of poster.
Cons
  • How i felt i
  • How i felt entraped
Reason of review
Poor customer service
Preferred solution
To be done with the company
5.0
Details
It is a shame to see the negative reviews posted about such a great company. Glancing through, it seems the main complaint is people getting sent an auto-shipped back-up order that they specified they didn't want when they hadn't done their shopping before the end of...
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7 comments
Anonymous
#978782

These product are NOT chemical free they have colorants(chemical) and fragrances(chemical) added. Do your homework you must be one of those robots who harass your family and friends to join to buy over priced and inferior products

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Review
#626154 Review #626154 is a subjective opinion of poster.
Pros
  • Healthier products
Reason of review
Good quality
2.3
Details
The products aren't as great as claimed. And they are not affordable for somebody living on their own, with a child on the way, making minimum wage. I got charged for my back up order and didn't have the money in my bank account to pay for it, causing it to bounce and...
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6 comments
Anonymous
#985354

Regardless of how you became a member (over the phone, online and/or with paperwork), you legally agreed to Melaleuca's "Statement of Policies and Definitions of Terms." Section 10 states that "a Customer may cancel his/her Customer Membership Agreement, for any reason at any time by sending a completed Melaleuca Cancellation Form or by giving written notice to Melaleuca bearing his/her original signature, printed name, address, Customer Number and reason for canceling (to assist Melaleuca in improving its customer service)."

You don't need a computer or a printer to make a written cancellation request, all you need is a pen and a piece of paper (if you don't have a nice clean sheet of paper, you can use a napkin or the back of a receipt. Really, I'm not kidding!) and include the following information:

1.

Your Name

2. Your Membership ID (so that Melaleuca can easily locate your account.

3. The words "Please Cancel My Account"

4. Your Signature (While they encourage you to also include a reason, it's not really that necessary.) If you don't have access to a computer, a fax machine or a smartphone, there is always good old regular postal mail.

Just make sure that you mail your letter with enough time for it to reach Melaleuca before the end of the month to avoid a backup order (which is also something to which you legally agreed).

The only way you would have any further problems after carefully following all of these steps is if you have bad handwriting or if you took a blurry digital picture of your letter. Melaleuca's "Statement of Policies and Definition of Terms" can be located at the following address: http://cdnus.melaleuca.com/PDF/BusinessCenter/Reference_Library/Download_PrintCenter/BusinessBuilders_PoliciesTerms_2_enUs.pdf

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Review
#625787 Review #625787 is a subjective opinion of poster.
Reason of review
Problems with payment
2.7
Details
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"
• Melaleuca, Inc. & "The Endless Chain Element"

Update by user May 18, 2015

Melaleuca, Inc. Not MLM?

Check it!

FTC’s definition:

“Multi-level marketing program” means any marketing program in which participants pay money to the program promoter in return for which the participants obtain the right to (1) recruit additional participants, or to h...

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6 comments
Anonymous
#1155286

AD OR NOT: MELALEUCA’S BRIGHT AND SHINY BBB PAGE

https://www.truthinadvertising.org/ad-not-melaleucas-bright-shiny-bbb-page/

Ken Klocke

Ad!

BBB/Melaleuca response.

Dear Ken Klocke: This message is in regard to your complaint submitted on 1/15/2015 10:03:48 PM against Melaleuca, Inc. Your complaint was assigned ID 10405883. After careful review, the BBB has determined that there was no marketplace interaction with this business warranting a complaint that falls within our purview. Therefore, we have closed this complaint as invalid.

If you wish to pursue this further, please do not hesitate to contact us. Regards, Samantha Gillihan (Interesting - 16 years in Melaleuca, Inc. W/ no market interaction.) (Absurd) #KK #Melaleuca #alanpariser #Absurd #MLM #ConsumerProtection #TINA #DOJ #FTC Δº∞ #GoSellYourDream "The truth is incontrovertible.

Malice may attack it, ignorance may deride it, but in the end, there it is." - Winston Churchill #DOJ #PanderingForPay #NoRecruitNoPay ... Ken Klocke "Thesis" Copyright © 2015-2016 All Rights Reserved

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Review
#622529 Review #622529 is a subjective opinion of poster.
Cons
  • Deceptive misleading miserable
Reason of review
• Melaleuca, Inc. & "The Endless Chain Element"
Preferred solution
FTC/congressional laws passed, sanctions fines penalties. “To be made whole in every way” And be heard as a whistleblower. "Consumer Protection"
Tags
  • PRODUCTS
  • Melaleucas policies
4.3
Details
Well, I joined here recently and I was told everything and I made sure that I took notes in the presentation and went back over things that my Rep was telling me. Sometimes you have to take responsibility for your own actions and pay attention and ask questions. Yes,...
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Review
#621943 Review #621943 is a subjective opinion of poster.
Pros
  • High quality product
  • Product
  • Cleaning products
Reason of review
I had a good rep and I have enough common sense to listen to what is being said and knowing to take notes and ask my quetions until i got the clearest answer possible.
my husband tried the Regenerate lotion; and absolutely loves it. Thats great but in order for him to get he has signed on for 2 different vitamin packs that contains the same vitamins, 2 x a day. He had worst migrane for 3 days ,broke out with rash and his back is in...
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7 comments
Anonymous
#1020368

Yes Melaleuca is direct referals. If one of the customers is claiming the products are chemical free, they are indeed not being truthful.

They are toxic free. There are chemicals in the products, just not harmful chemicals.

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Review
#621474 Review #621474 is a subjective opinion of poster.
Reason of review
all of the above
Loss
$125
Preferred solution
Price reduction
2.0
Details

Update by user Apr 09, 2015

this has not been resolved

Original review posted by user Apr 09, 2015

my friend says she's been a customer for 10 years posted let me try it because she said they're chemical free well they're not chemical fries they have colorants and fragrance is added anyway when I was signing up I made it clear that I didn't...
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6 comments
Anonymous
#1237948

Curious. Have you ever found vitamins you like?

contact@rhondalamoureux.com

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Review
#620025 Review #620025 is a subjective opinion of poster.
Reason of review
Order processing issue
3.4
Details
Anyone who works for Melaleuca will certainly sign up a new member, although all of the employees don't give the correct info and will not tell the truth about being a customer or preferred member, the company states on every phone call that all the calls are...
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2 comments
Anonymous
#978304

Have you considered reading your paperwork before bad mouthing the company??? When you sign the agreement, you are agreeing to everything.

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Review
#619560 Review #619560 is a subjective opinion of poster.
4.6
Details
On 4 bottles of Diamond Brite 3 bottles had caps which were broken or cracked. I was unable to use the 3 bottles with the caps. I am using the cap which did not arrive broken. I didn't realize that there was a problem until I started to use one of the bottles of...
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2 comments
Anonymous
#976135

ive had damaged items too, but its because my ups guy thinks im getting pillows delivered and aims them at my porch for a toss. Melaleuca always replaced things that are actually ruined and i attempt to keep dents down by using the good ole usps-$1.90 more but totally worth it on large orders(since i order for three months at once i save tons of shipping anyway, back up orders can also be credit-they dont have to be products)

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Review
#615898 Review #615898 is a subjective opinion of poster.
Pros
  • High quality product
Reason of review
Bad quality
Tags
  • Exceptional Value
5.0
Details
As a customer of Melaleuca, one who has been with them for many years, I find the complaints here to be irrational. When a customer is set up on a preferred status they are asked to set up an order of things they would like to receive in case they are busy and forget...
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2 comments
Anonymous
#973276

You sounds like doing someone a favour to write such a long message.

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Review
#613977 Review #613977 is a subjective opinion of poster.
Reason of review
Good quality