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Cancellation Policy Review

Melaleuca review - Simple Review #1433116256
I don't like the way u guys are remove my money
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Review
#643344 Review #643344 is a subjective opinion of poster.
Reason of review
Problems with payment

Cleaning Products Review

1.4
Details
Dont like the monthly maintenance. Very Expensive. Cleaning products not effective. TubnTile pungent like bleach. Some products not available make it questionable.
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Review
#642830 Review #642830 is a subjective opinion of poster.
Reason of review
Bad quality
4.7
Details
I signed up to be a Preferred Customer nearly 20 years ago, and have not regretted it once. I think their products are first rate! Some people do not need a daily vitamin and mineral supplement; I have found that when I don't take mine for a short period, my nails...
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1 comment
Zavion
#1009287

I am fed up with Melaleuca reps/preferred members ASSUMING everyone just fails to follow instructions or do their part.

My family returns to Melaleuca after a 20 year absence.

We had true before, but due to online account creation issues we did not follow through. This time around it took CS several tries to correct the issue and successfully send me an email. However, that fix was only temporary.

I spoke with Cs many times and thought everything was ok because they assured me it would be fine.

I got my account cancelled and it only took me like 2 months because Cs wouldn't let me send a written request and the website was not working. They got all of my returns items, but they changed their story to, "we never received anything".

Well I'm faxing my verification to my credit card company and ending that dispute with hard evidence since the company cannot be trusts to give an honest response. This has gone on for several months on top of my messy life circumstances.

I really don't appreciate this company or the people insisting that "I" didn't do what I should have done.

Maybe I should send the company a bill with my receipts for products I bought in addition to theirs that I could not use and for the dentist after using their toothpaste and call it even.

Review
#641803 Review #641803 is a subjective opinion of poster.
Product
Melaleuca Vitamins
Reason of review
All of the above
Tags
  • Great customer care
2.5
Details
I was recently at an event where Malaleuca had reps for their company. They had samples of lotions and other items, including bug spray. They also claimed these items were all natural, when indeed they were not. The lotions were made with ingredients derived from...
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14 comments
Anonymous
#1724377

Honestly this bug spray doesn’t work very well. I’ve applied 3x the amount I would have with most sprays and it’s still not effective against mosquitos.

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Review
#640959 Review #640959 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
I signed up for $1.00 to become a salesperson for Melaleuca but soon after that I found a full time job and did not think I would have the time to devote to the sales as completely as I needed. I told the representative that signed me up that I was no longer going to...
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14 comments
Anonymous
#1314770

I feel bad that people have been misinformed about the 35 point order. It is actually easy to obtain a 35 point order and since I have been with melaleuca I have saved a lot of money by not going to the big box stores where it is so easy to impulse shop. I simply have slowly been replacing products we use in our home with melaleuca products every month plus every month I get free products.

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Review
#640805 Review #640805 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Cons
  • Pressure to sell
  • Deceptive misleading miserable
  • The
Reason of review
Problems with payment
Loss
$1000
Preferred solution
Full refund
Everyone shops somewhere, and Melaleuca offers great products that are on the cutting edge of quality, performance, and many in high concentration. When you are a member, which I have been now for more than 8 years - you simply switch spending from store brands to...
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1 comment
Anonymous
#1028401

The hand sanitizer packets and tough and tender wipes are not made in America. I called the company upset because I was told everything was made in America.

They said that the cloths used were biodegradable and not available in the U.S. I'm not so sure that I believe that.

Review
#639941 Review #639941 is a subjective opinion of poster.
Reason of review
Good quality
I was coaxed into joining by a so called friend to help her out, but she never said that they would auto deduct from my credit card if i don't place orders every month. I was sent stuff that i didn't order by courier service to my house and my credit card deducted. I...
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4 comments
Zavion
#1009290

I had technical issues with the site and found it extremely difficult to make orders or create backup orders.

I cancelled but it took much longer than it should have. Due to my circumstances I was late placing an order, I had recently picked up my previous order and didn't think a month has passed.

I had numerous products I could not use and they automatically had shipped me more of those. I was not able to get to the PO to pick up the order and it was supposed to have gone back after 10 days. I returned items I 3 different shipments having to rush on lunch breaks and took off 3 times from work to go to my home PO and pick up packages. Eventually I found the package was still sitting there and I did not want to pay additional money for shipping the same items back (which I thought I had avoided with a call to Cs about being late placing my order and needing to return items).

I refused the package and returned it.

The company did not make any of this easy or convenient. I am glad to be finished with this and have no intentions of ever returning to Melaleuca. My money was never refunded.

They say they never received the returns. I was back and forth with Cs for a while thinking they were helping me and everything was going to be taken care of....

Then to be told I can't send a written request and have to use the site which wasn't working...only to find out weeks later after insisting they work with me that I could send them the written request by fax or email. It's always been something and there's not been any follow through with anything the company has stated it would do for me.

Never again.

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Review
#637470 Review #637470 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • Deceptive misleading miserable
  • Deceptive misleading miserable
Reason of review
Poor customer service
Loss
$302
Preferred solution
Full refund

Work Experience Review

1.7
Details
I was lured into Melaluca by a coworker. At first it was ok, but I stopped needing so many products that were not any better than I could get at the store. I tried to cancel and for sent my auto ship box. Mess assured my account was cancelled but got the next month's box. I eventually had to call my credit card company and have them change the number on my card to have the boxes stop.
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Review
#637397 Review #637397 is a subjective opinion of poster.
5.0
Details
Whenever you sign up for ANY kind of membership, not just Melaleuca, you should ALWAYS carefully read and understand the Terms and Conditions of your membership. Do not rely on any person to tell you what those Terms and Conditions are, they could easily leave...
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2 comments
Anonymous
#1013160

The statement of policies link does not work, but I was able to google it. The problem arises when the company does not make this form known to its customers, or they simply don't understand it.

The Consumer Protection Act states that if a customer does not understand a contract, then the way it is explained to them by the company is binding. This was done because so many companies twist things around to those who do not get all the legal jargon.

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Review
#637198 Review #637198 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Common Sense

Cancellation Policy Review

Worst company ever! 10 notices sent to cancel and they still have not. Apparently that's the only way these people make money
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Review
#632568 Review #632568 is a subjective opinion of poster.
Reason of review
Poor customer service