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1.8
Details
I have been a member of Melaleuca's for about 4 years now & have put up with their monthly order commitment without problem or complaints (even though you end up with way too much product than you need with their required monthly 35 point system/minimum). There are...
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10 comments
Anonymous
#1239629

This is a load of bull I have never ever been treated this way with melaleuca. It was no problem at all to cancel your account how hard is it to write on a piece of paper I want to cancel my account phone numer and sign it. You are out of your mind.

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Review
#842097 Review #842097 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Product
Cons
  • Customer service reps
  • Pyramid scheme
  • Would not allow me to closing account
Reason of review
Poor customer service
Tags
  • Melaleucas policies
  • Melaleuca Wellness Complaint
Read this recently on CL Rant and Rave in Idaho. What an awful way to have a job interview..."I had an interesting experience with the Melaleuca company as well. I went in for a job interview and they told me everything looked good and they'd hire me they just needed...
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4 comments
Anonymous
#1529968

Wow weird maybe its something different you’re thinking about. Never heard of anything like this! Ive been with them for almost 18 years

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Review
#841590 Review #841590 is a subjective opinion of poster.
4.1
Details
I totally agree. I have been a member for 5yrs. I don't try to get people in but when my daughter moved out she could not go without signing up because she loves the deodorant, pain-atrate, laundry products and the vitamin packs. Surely for her this would cover the...
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Review
#833772 Review #833772 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good quality
The products are all great, and I liked everything I tried. I dropped my membership for a few reasons, none of which had anything to do with the quality of the products. My family is just my husband and me, and after a few months we hadn't used up enough of the...
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4 comments
Anonymous
#1160854

So sorry you had a bad experience while trying to cancel. It is uncalled for.

Melaleuca is a great company and It is just my husband and I also. At first we didn't use very many products and did suspend for a couple of years. When I ran out of my extras that I had stockpiled, I rejoined. When I did I tried many new products including make up, skin care and supplements.

Now I have a hard time keeping my product points under 100.

Thank you for trying Melaleuca.

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Review
#831617 Review #831617 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Pricing issue
2.5
Details
While the cleaning products are amazing, I became incredibly ill while taking their Women's vitamins. I developed a severe vitamin deficiency and actually a drastic increase in specific nutrients that thinned my blood. I do have Von Willebrands disease so this may have...
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Review
#825980 Review #825980 is a subjective opinion of poster.
Product
Melaleuca Vitamins
Reason of review
Bad quality
I tried to cancel my "orders" and "membership" for over 6 months. They refused to cancel it- saying they could not bare that I would be without their products. I finally had to cancel my bank card so they would quit charging me after I canceled. They are a horrible...
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4 comments
Anonymous
#1194348

No one's forcing anyone to do anything they don't agree to. If you signed on the dotted line and said you agreed to something and weren't listening or paying attention then you couldn't possibly understand anything and probably have a very difficult life on a bunch of different levels.

If you didn't understand the backup order, which you're asked to repeat the understanding of it before enrolling, then you just don't pay attention to anything and/or just don't get it. You can order anything you want that doesn't total 35 points and lose preferred status but then you're not getting discounts and free money to spend.

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Review
#823815 Review #823815 is a subjective opinion of poster.
Service
Melaleuca Membership
So I joined melaleuca about 2 months ago and was decently happy with the products I had purchased. I felt they were a bit overpriced but they worked well so I was happy. Today I went to go buy some things that I needed around the house and my card declined. I had just...
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4 comments
Anonymous
#1164657

I agree totally. This company's policies should be illegal.

they are a total rip off. The oil i ordered smells like chemicals and they did not want to take it back.Also I see my friends' marriage deteriorating because one thinks they are making money and the other knows it s just being spent..

So thankful I got out thanks to my bank...at least I hope I am out!

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Review
#822788 Review #822788 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
I signed up with them and the rep that signed me up never tells you everything. It costs a minimum of $70 a month and if you don't order monthly they will randomly select items for you and charge you for it. Unless, you tell them a head of time what you like. They say...
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3 comments
Anonymous
#1330578

Your experience is only as good as your presenter. If your presenter lied to you or withheld important information, be mad at them, not the company.

You shouldn't kick the cat when you're mad at the dog.

I have only had good experiences with this company. I've called Customer Service several times to get questions answered, and I've had several video teleconferences with people in the company who were very willing to spend the time to make sure I understood everything correctly.

I am in the process of trying products and so far, I like everything I've tried. Some of it I may or may not buy again, but not because I don't like it or because it doesn't do what it says it will do. I'm looking for the Gee Whiz Wow factor and if it's not there, then whatever is in the grocery store will do fine.

Some of the products, however, are better than anything I've ever used before and I will end up stockpiling those before I ever stop ordering from this company.

I've signed up several people, and every time I find out an important piece of information I didn't know before, I share it with the people I signed up so they don't expect one thing and then get something else. I figure if I had questions, they probably do as well, but maybe aren't as willing to call Customer Service to get the answers. Some of the information isn't easy to find on line. It's there, but I can't find it, so I make a call.

Again, I say, direct your anger at the right person.

The company didn't contact you to talk you into signing up. A member did.

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Review
#820996 Review #820996 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Not as described/ advertised
5.0
Details
I enrolled in melaluca because I just wanted to purchase the melaluca tea tree oil. However, money was withdraw from my account and did not received any products for two months. later I get a call and was told I owe money for products never received. I cancel the...
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2 comments
Anonymous
#1138618

If you call the company and let them know what happened they will help you. If you never got an order they will try and make sure you get the products if they were paid for.

They have really great customer service and want to help if you give them that chance. I'd recommend it because the melaleuca oil and the products from them are really good :) I personally really like them and I know they will try to do right by you.

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Review
#819602 Review #819602 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Customer dervice
Cons
  • Deceptive misleading miserable
  • That i was not properly informed about how their system works
Reason of review
Order processing issue
5.0
Details
Been nothing but excellent for our health. We love this company! You need to be aware there is a back-up order like an over draft protection for your benefits to stay in place. So many benefits to save you money. Great products for everyone in the family including the...
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1 comment
Anonymous
#1141730

Shill?

Review
#817716 Review #817716 is a subjective opinion of poster.
Pros
  • Company has been awesome to work with
Reason of review
Good customer service