Melaleuca Complaints and Reviews

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Melaleuca
Main address: 3910 S. Yellowstone Hwy 83402 Idaho Falls ID
1-800-282-3000, 1-800-522-3172, headquarters , ,
  • 274+4 mobile complaints
  • $8.8K claimed losses
  • $32 average
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  • Jul 23
  • Cosmetics and Toiletries
  • Positive Experience
  • 154

I have been a Melaleuca customer for about ten years. I build a small business with it for a few years, but now I am happy just being a customer. The monthly product requirement is not an issue for me. I look forward to purchasing each month, and the products are unique and a good value. I have never felt pressured to order more than I need. In fact, at the time I enrolled as a customer, I... Read more

Was this review helpful? 4 0

  • Jul 22
  • Health and Beauty
  • Philadelphia, Pennsylvania
  • Product Purchase Process
  • 8
  • 414

I have read a lot of reviews about Melaleuca, both favorable and unfavorable, and I thought I'd put in the 2 cents of a couple who did not sign up and the reasons why not via our experience after being invited to a evening to discuss these products by a friend of ours. 1. First of all, the company was not identified in the invitation, just a description of the general types of products and how... Read more

Was this review helpful? 10 2

You know, it doesn't matter WHAT you're talking about, there will be SOME people who complain. I don't mean to be rude, but unfortunately there are just some people who are complainers! So let's look at the facts. The Better Business Bureau has received 337 complaints about Melaleuca over the lasts 3 years. ... all of which were resolved to the customers satisfaction. There are over 850,000... Add comment

  • Jul 17
  • Cosmetics and Toiletries
  • Vancouver, Washington
  • Positive Experience
  • 122

I have been a melaleuca customer for 18 years and I LOVE both the company and their products. I seriously cannot imagine being without some of them. I've never had a single problem with them and their customer service is awesome. They go way above and beyond what they need to do to resolve any issues that may come up. . I can't understand how some people get upset with them and really... Read more

Was this review helpful? 2 0

  • Jul 16
  • Cosmetics and Toiletries
  • Hawthorne, New Jersey
  • Cancelled Order Delivery
  • 1
  • 314

This is the worst company I have ever dealt with in my LIFE! I have never experienced such hassle and stress over a company. I felt like i was bullied into signing onto the company, and told the person i needed to talk to my husband before i committed, well in that day he had already charged my CC and sent in my form. When I asked to cancel he wouldn't let me so I did research on my own found a... Read more

Was this review helpful? 5 4

  • Jul 09
  • Health and Beauty
  • Louisville, Kentucky
  • Melaleuca Products
  • 5
  • 595

I was looking online to find something to do to earn money @ home and was contacted by a senior director and was very interested in signing up and selling the product. Then got into it and spent way too much time on the phone calling long distance numbers. Then had alot of fears that I brought up and they were never addressed. Just kept pushing for me to buy a value pack that 3/4 of the... Read more

Was this review helpful? 4 8

The company has amazing customer service. If you explain what you need they will go above and beyond to make sure you are happy. Just call 1(800)282-3000. I've never had a problem getting a replacement item. They'll even refund your shipping back to them if you request. I think the new customers need to communicate their wants/needs effectively. Add comment

  • Jul 02
  • Health and Beauty
  • Signing Up Rules
  • 1
  • 315

All these people complaining don't follow the rules when signing up. I love melaleuca and have been a happy customer for 2 years. Some people commenting on here are clearly idiots who don't read contracts they sign. Read more

Was this review helpful? 4 0

  • Jun 24
  • Health and Beauty
  • Steamboat Springs, Colorado
  • 8
  • 477

The customer service is terrible. They shipped two boxes to my PO box instead of my physical address. They didn't credit my credit card and instead sent me "certificates" that they also charged me for. They charged me for over 200.00 for merchandise I didn't receive. Then they repeatedly called and sent me emails stating that I owed them money. I have been told they will keep calling until I pay... Read more

Was this review helpful? 1 8
 
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